Monitoring Plans
Real people watching over your home around the clock and ready to help the moment your alarm triggers.
Essential
$
/month
Everything you need to sleep soundly. Nothing you don't.
24/7 live alarm monitoring
Real-time alerts to your phone the moment something triggers
Police, fire and ambulance dispatched on your behalf
3 nominated emergency contacts
1 complimentary security patrol per year
Most Popular
Professional
$
/month
Smarter eyes. Faster action. Total awareness day and night.
Everything in Essential, plus:
24/7 alarm and video monitoring
Alarm.com Video Analytics
Live camera access and cloud video playback
3 complimentary security patrols per year
Complimentary annual system health check
5 nominated emergency contacts
ELITE
Speak to a specialist today!
White-glove security for properties that demand the absolute best. One point of contact with zero compromise.
Everything in Professional, plus:
Dedicated Security Concierge
Unlimited nominated emergency contacts
Bi-annual system audit & health check
Contractually guaranteed sub-60-second response SLA
Direct 24/7 priority support line
Home insurance premium reduction certificate
Operator stays on line until help arrives
Priority patrol dispatch to your property
Your alarm triggers
A door forced open. A sensor fired. Motion where there shouldn't be. In milliseconds, a signal goes straight to our monitoring centre.
We call you within seconds
A real person in Australia calls you. If we can't reach you, we follow your emergency plan without waiting.
Help is dispatched
Police, fire or ambulance are dispatched immediately. We stay connected until the situation is resolved so you're never left in the dark.
Instant Alerts Every Time
The moment a sensor triggers, our centre knows. Not in minutes, instantly! Nothing falls through the cracks.
Australian-Based Team
Every alert is answered by a real person in Australia. No automated menus, no offshore handoffs. Someone picks up and acts.
We Make the Emergency Call
We contact police, fire and ambulance directly on your behalf. Your job is to stay safe.
24/7, 365 Days a Year
Christmas morning. 3am on a Tuesday. Public holidays. Every single hour, your property has a real team watching it.
Works With Your Existing Alarm
Already have an alarm? We connect to most modern panels without replacing a thing.
Verified Before Dispatch
We confirm the threat is real before anyone is called. That means police prioritise your call and you never waste an emergency callout on a false alarm.
What is professional alarm monitoring?
A real Australian team monitors your home 24/7. When your alarm triggers, we verify the situation and dispatch police, fire or ambulance if needed. You don't have to be awake, nearby or even in the country.