Case Study
Dandenong, VIC
Large Format Retail, Dandenong
Repeated car park claims and trolley damage disputes. Strategic camera coverage across the forecourt and entries now gives management clear footage within minutes of any incident.
The challenge
Car park damage claims were arriving weeks after the event, with no footage to confirm what actually happened. Each dispute cost management hours of admin and, in some cases, a payout they could not verify.
What we installed
Cameras were positioned to cover the forecourt, trolley bays and both entries, with retention set to match the centre’s claim window and remote access for the duty manager.
The result
Claims are now resolved from footage within minutes instead of days, and the site has a clear record for every incident on the property.
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